Level 3 Business Administration Apprentice
ALES GARAGES LTD

We are seeking an dedicated Service Advisor to join our team at AV Autos. The ideal candidate will have a strong background in administrative tasks and customer service. An interest in cars or knowledge of the automotive industry is advantageous in the role, but not essential.

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What will the apprentice be doing?

• Greet and assist customers in a friendly and professional manner 
• Schedule and manage appointments for vehicle servicing and repairs
• Answer phone calls and respond to customer enquiries 
• Maintaining accurate records of customer interactions and transactions
• Creating invoices and quoting any repairs via TechMan garage management software. 
• Liaising with suppliers to ensure any parts for repair are sourced
• Coordinate with mechanics and other staff to ensure smooth operations in house
• Keep the reception area clean and organised
• Perform other administrative tasks as needed
   

What is the expected career progression after this apprenticeship?

Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship.

Annual wage

£10,649.60 to £19,036.16 a year

Expected duration

1 Year 6 Months

Possible start date

08 Oct 2024

Date posted

18 Sep 2024

Reference number

1000277800

Positions

1 available

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE Maths & English (Grade Grades 5-9 (A*- C)) Desired